Shipping & Returns

Average delivery times are 7 to 15 business days depending on your country.

Once your order has been shipped, a tracking number will be sent to you by email.

In case of unusual delay, please feel free to write to us via our page info@unepassionalafois.com

You have 14 days from the receipt of your order to request a return.
Products must be unopened, unused, and in their original packaging.

For any return or exchange request, contact us at info@unepassionalafois.com.

Return shipping costs are the responsibility of the customer unless the product is defective.
Refunds are processed within 5 to 10 days after receipt and inspection of the returned item.